Investigating - We are currently investigating an issue affecting properties with Superlease enabled, where uploaded documents may not appear in the tenant profile.
When uploading a document (such as a lease, protection plan, or PDF), users may see a success message, but the document does not display in the Documents section afterward.
Our teams are actively working to restore normal document upload behavior.
We’ll provide updates as more information becomes available. If you have urgent questions or need assistance, please contact Tenant Support at support@tenantinc.com.
Jan 15, 2026 - 10:41 PST
Mariposa
Degraded Performance
90 days ago
99.98
% uptime
Today
Hummingbird
Degraded Performance
90 days ago
99.94
% uptime
Today
Hummingbird Services
Operational
90 days ago
100.0
% uptime
Today
Reports
Operational
90 days ago
100.0
% uptime
Today
Access Control
Operational
90 days ago
100.0
% uptime
Today
Accounting
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jan 15, 2026
Unresolved incident: Uploaded Documents Not Appearing in Tenant Profiles.
Completed -
The scheduled maintenance has been completed.
Jan 10, 04:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:30 PST
Scheduled -
Purpose We’ll be performing a scheduled Amazon upgrade in our Production environment to improve system reliability, performance, and long-term scalability.
Schedule • Date: Saturday, January 10, 2026 • Time: 1:30 AM - 4:00 AM (Pacific Time)
Impact No extended downtime is expected during this maintenance window.