Tenant Inc.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Mariposa ? Operational
90 days ago
100.0 % uptime
Today
Hummingbird ? Operational
90 days ago
100.0 % uptime
Today
Hummingbird Services Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Access Control ? Operational
90 days ago
100.0 % uptime
Today
Accounting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024
Post-Upgrade Notice: Temporary DNS Resolution Issue for Tenant Services
Resolved - This incident has been resolved.
Dec 7, 09:36 PST
Identified - Following a Production platform upgrade completed after hours (US time) on Friday to enhance auto-scaling capabilities and improve security controls, you may experience a temporary issue with your browser resolving the Tenant service URLs (Hummingbird and Mariposa). During this time, your browser may display a “503 - Service Not Available” error, caused by a delay in updating DNS address mappings.

This issue is temporary and should resolve automatically as the DNS mapping propagates, typically within a few minutes to an hour. To accelerate the resolution, you can take the following steps:

1. Clear Browser Cache: Clear your browser's history and cache by pressing Ctrl + Shift + R.
2. Flush Device DNS Cache: Run the appropriate command for your operating system:
- Windows: ipconfig /flushdns
- macOS: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
Dec 7, 08:59 PST
Scheduled Maintenance for Hummingbird and Website
Completed - The scheduled maintenance has been completed.
Dec 7, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:30 PST
Scheduled - On December 7, 2024 from 12:30 AM PST to 3:30 AM PST, Tenant Inc will perform an upgrade to the production environment. All services including Hummingbird, Mariposa and Storelocal Websites may be unavailable during this time frame. None of the nightly processes like Invoicing, Autopays and Delinquency will be affected.
Dec 2, 09:12 PST
Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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