Investigating - Incident: OpenTech Service Outage Affecting Access Control Sync Status: Investigating Start Time: 7/18/2025 4:01 PST
OpenTech has informed us of a service outage on their end that is currently preventing data transmission between Hummingbird and OpenTech’s access control system.
As a result, actions such as PIN code updates, move-ins, move-outs, and gate access suspensions or restorations performed in Hummingbird during this time will not be reflected in OpenTech’s system.
OpenTech is actively working to resolve the issue. We will continue to monitor the situation and provide updates as we receive them.
Thank you for your patience.
Jul 18, 2025 - 16:06 PDT
Mariposa
?
Operational
90 days ago
100.0
% uptime
Today
Hummingbird
?
Operational
90 days ago
100.0
% uptime
Today
Hummingbird Services
Operational
90 days ago
100.0
% uptime
Today
Reports
Operational
90 days ago
100.0
% uptime
Today
Access Control
?
Operational
90 days ago
100.0
% uptime
Today
Accounting
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 18, 2025
Unresolved incident: OpenTech Service Outage Affecting Access Control Sync.