Tenant Inc.
Investigating - Incident: OpenTech Service Outage Affecting Access Control Sync
Status: Investigating
Start Time: 7/18/2025 4:01 PST

OpenTech has informed us of a service outage on their end that is currently preventing data transmission between Hummingbird and OpenTech’s access control system.

As a result, actions such as PIN code updates, move-ins, move-outs, and gate access suspensions or restorations performed in Hummingbird during this time will not be reflected in OpenTech’s system.

OpenTech is actively working to resolve the issue.
We will continue to monitor the situation and provide updates as we receive them.

Thank you for your patience.

Jul 18, 2025 - 16:06 PDT
Mariposa ? Operational
90 days ago
100.0 % uptime
Today
Hummingbird ? Operational
90 days ago
100.0 % uptime
Today
Hummingbird Services Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Access Control ? Operational
90 days ago
100.0 % uptime
Today
Accounting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025

Unresolved incident: OpenTech Service Outage Affecting Access Control Sync.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.